Charge Pro vs. AAA EV roadside, two different services, two different answers
AAA added EV roadside to the Plus plan in 2023. It's a real service that works. Charge Pro is a Chicagoland-specific alternative that connects you with a local operator who charges the car where it sits. Both have their place, here's when each makes sense.
The short version
AAA is included in membership and delivers you via flatbed to a DC fast charger. Charge Pro is out-of-pocket and connects you with an operator who charges the car in place instead of towing it. If leaving the car behind is the problem, an on-scene charge solves it. For routine non-urgent stranded events where you have time, AAA's cost advantage is hard to beat.
Side-by-side
| Dimension | Charge Pro CHI | AAA EV roadside (Plus) |
|---|---|---|
| Cost at time of service | Set by the operator, quoted before they start | None (included in AAA Plus membership) |
| Annual cost | No membership, pay per use | Yearly AAA Plus membership |
| Service type | On-scene rescue charge by a local operator | Flatbed tow to nearest DC fast charger |
| Response time | Set by the operator who takes the job, confirmed on the phone | Set by AAA's contracted provider |
| What happens after they arrive | On-scene charge, then you drive away | Flatbed to a charger, then a charging session |
| You leave your EV? | No | Yes (flatbed transport) |
| Works for 12V dead / won't wake | Yes (combined jump + charge) | Yes (flatbed transport) |
| Coverage limit | Unlimited calls (per-call billing) | AAA Plus: 4 calls per year, then charges apply |
| Coverage area | All of Chicagoland, McHenry County and the Exurbs is a longer drive for any operator | Nationwide (anywhere AAA has contract tow) |
| EV-specific expertise | All calls are EVs, this is all we do | Contracted generalist tow providers; quality varies |
Charge Pro CHI, pros
- No tow, so you drive away from where you stopped
- No flatbed, your EV stays where it is
- Every operator is EV-fluent with adapter set for any connector
- No coverage limit, call as many times as you need
- No underbody-damage risk from inexperienced flatbed operator
Charge Pro CHI, cons
- Out-of-pocket cost per call
- Service area is Chicagoland only
- McHenry County and the Exurbs take longer, and the operator tells you so on the phone
- Dispatch power limit (9.6 kW), can't do full rescue charges
AAA EV roadside (Plus), pros
- Included free with AAA Plus membership
- Nationwide coverage (traveling out of Chicagoland)
- Good for non-urgent strand events
- Covers crashed / disabled EVs that need transport
- Reasonably well-established process
AAA EV roadside (Plus), cons
- Two steps instead of one, a tow and then a charging session
- Flatbed driver may be unfamiliar with EV loading procedures (underbody risk)
- 4-call annual limit on Plus plan
- Coverage quality varies by contracted local tow provider
When Charge Pro CHI is the right call
- Urgent, and you'd rather not hand the car to a flatbed
- You want to stay with your vehicle
- Tesla or Cybertruck owner (NACS-native rescue)
- Rare / high-value EV where underbody damage risk is unacceptable
- Multiple strand events per year (AAA Plus call limit becomes an issue)
When AAA EV roadside (Plus) is the right call
- Non-urgent, you have time to wait
- You already pay for AAA Plus
- Out of Chicagoland
- EV is crashed / won't roll / needs to go to a shop (we can't tow)
- Cost-sensitive and time-flexible
FAQ
Can I have both?
Yes, and many EV owners do. AAA Plus as a baseline roadside plan + Charge Pro on call for urgent Chicagoland situations. The combo covers every scenario: AAA for non-urgent + out-of-area, Charge Pro for urgent + Chicagoland. The operator sets the per-call price and quotes it before they start, so you can weigh it against the AAA membership you already pay for.
Does AAA flatbed damage EV underbodies?
Rarely, but it happens. Tesla battery packs, Rivian skid plates, and Cybertruck underbodies are sensitive to improper loading angles. Good flatbed operators know this. Generalist operators contracted by AAA may not. If you have an expensive EV and AAA dispatches a flatbed, ask the driver specifically if they've loaded your model before. If not, ask for a different operator, it's your right.
What if I'm an AAA member and also need Charge Pro?
Call Charge Pro if you'd rather not leave the car, pay out of pocket, get an invoice. Then file the invoice with AAA for potential reimbursement (AAA does reimburse non-contracted roadside sometimes, no guarantee). Or, call AAA first and accept the flatbed tow. Your call based on urgency.
Does Tesla roadside include anything EV-specific?
Tesla roadside (part of new-car warranty + available on used Teslas for a fee) provides flatbed tow, similar to AAA but Tesla-contracted. Service quality is usually good but it varies by market. The difference is what arrives: Tesla sends a flatbed, an on-scene charge leaves the car with you.
Will AAA bring a charger to my EV in Chicagoland?
Ask when you call. AAA roadside is still mostly a tow. Charge Pro is the line that matches a local operator who brings Level 2 power to the car. The operator quotes you before they start.
Need rescue right now?
Call and we'll connect you with a local operator, who confirms the price with you on the phone.
Call (858) 925-5546